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Privacy Policy

Last updated August 20, 2023 

This privacy policy (“Privacy Policy” or “Policy”) for Natural Image Care LLC (“Company” or “we“) describes how and why we might collect, store, use, and/or share your information when you use our services (“Services“), such as when you:

  • Visit or interact with our website at www.CamilleConti.com, https://www.naturalimagecare.com/, or any website of ours that links to this Privacy Policy (collectively, “Website”); 

  • Engage with us for any of our Services, including any courses, consultations, coaching, reading or healing sessions, purchases of products, marketing, or events; or

  • Contact us by any means

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.  If you still have questions or concerns, please contact us at info@naturalimagecare.com.

  1. WHAT INFORMATION DO WE COLLECT?

We collect several types of information from and about you, including:

Personal Information. Information associated with or used to identify or contact a specific person, such as: 

  • Contact Information. Personal contact information such as your name, shipping address, email address, phone number, and birthday that you provide to us when using our Services or visiting our Website. 

  • Purchase Data. Order history and information needed to process and fulfill your order, including payment information, credit card information, billing address, and shipping address.  

  • User Contributions. You may provide information to be published or displayed on public areas of the Website (e.g., product reviews or class feedback) or upload photos, videos, and comments to be transmitted on social media sites when you mention, hashtag, reply to, or otherwise interact with our social media accounts or relevant marketing campaigns (collectively, “User Contributions”). Your User Contributions are posted to the public at your own risk. We are not responsible for the re-use by other users of the Website or social media sites with whom you may choose to share your User Contributions. 

  • Sensitive Data. When necessary, with your consent or as otherwise permitted by applicable law, we may process sensitive personal information such as your financial data or health data, including but not limited to current and past medical history or mental health diagnoses.  

  • Social Media Data.   Some of our Services may be made available on third-party social media platforms, such as Facebook.  If you access our Services through the social media platform, you will be bound by such platform’s terms of service and privacy policy and we will collect your information described in the section called “HOW DO WE HANDLE YOUR SOCIAL MEDIA INFORMATION?” below.

  • Other Information. Information that we may collect with consent which is not specifically listed, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection. 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Usage and Device Data. Information about an individual’s online activity that, by itself, does not identify the individual, such as:

  • Technical information about your device and internet connection, including traffic data, your operating system, browser type, device type, Internet Protocol (IP) address, and location of the device derived from the GPS or WiFi use. 

  • Details of your visits to our Website, including webpages visited and your search queries on this Website.

  • Metadata or information related to items you made available through the Website or to Company’s social media accounts, such as the date, time, or geolocation which a shared photograph or video was taken or posted.

  1. HOW DO WE COLLECT INFORMATION? 

Whether we collect certain types of information and how we process it depends on how you use and access the Website. Some information is collected automatically through use of cookies and similar data collection tools. We collect information about you in the following ways:

From You. We collect information from you when you visit our Website, make a purchase through the Website, use any of our Services, participate in a sweepstakes or contest, participate in an event provided by us, complete a customer satisfaction or market research survey, contact us for information or otherwise voluntarily provide your information. We may also collect the information and content that you submit to us, such as when you submit a product review to the Website or when you mention, hashtag, reply to, or otherwise interact with our social media accounts for marketing purposes. 

From Authorized Third Parties. Third parties, including our business partners, vendors, or service providers that provide content or functionality on our Website and assist us with our business operations, may also collect information (including personal information, usage data, device data, and location data) about you through the Website and share it with us. For example, our vendors collect and share information with us to help us detect and prevent fraud.

From Automatic Data Collection Tools. As you navigate through and interact with our Website, we and our service providers may use automatic data collection technologies to collect your usage data. The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For more information, please see our Cookie Policy below. 

  • Web Beacons. Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

We may combine the information we collect from you with information from other sources and use the combined information as described in this Privacy Policy.

  1. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

  • To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS? below).

  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

  • To post testimonials. We post testimonials on our Services that may contain personal information.

  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.

  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information for certain legal or business reasons. 

We may need to share your personal information for the following purposes:

  • To our subsidiaries and affiliates.  We may share information about you with our subsidiaries and affiliates to provide the Services to you. 

  • With service providers performing services on our behalf. We may share information about you with our contractors, service providers, and other third parties to perform the functions for which we engage them (such as data analyses and processing payments). 

  • For legal purposes. We may share your personal information to comply with applicable laws and regulations, court order, including to respond to any government or regulatory request for information. We may also share your personal information to protect the rights, property, or safety of the Company, our customers, or others or to defend against legal claims. This includes exchanging information with other entities for the purposes of fraud protection and credit risk reduction. 

  • During corporate changes. We may transfer information, including your personal information, in connection with a merger, sale, acquisition or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part). 

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

  1. HOW DO WE HANDLE YOUR SOCIAL MEDIA DATA?

In Short: If you choose to access our Services using a social media account, we may have access to certain information about you.

We may provide certain Services or information through third-party social media platforms (like Facebook). Where you choose to log in with your social media account details, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their Privacy Policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Website are responsible for maintaining the security of any login information involved in obtaining access to secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of our Website, without notice, pending an investigation, if any breach of security is suspected. Access to and use of secure areas of the Website are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

  1. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect personal information, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected without their parent or guardian’s consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@naturalimagecare.com

  1. LINKS TO THIRD-PARTY SERVICES

The Website may contain links to third-party websites and services, including a social media site, with which we have no affiliation. A link to any third-party service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party service, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.

  1.   COOKIE POLICY

  • This Website uses cookies to allow us to provide our services to you. A cookie is a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, commonly login information for a specific site or search settings on a search website. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • Approved third parties may also set cookies or other tracking technologies when you interact with our Website. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of the Company. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see “WHAT ARE YOUR PRIVACY RIGHTS” section below.

  • Additionally, you can manage browser cookies through your browser settings. The “Help” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a website, and some features and services may not work. 

  • The following are the types of cookies we use and how we use them: 

    • Necessary Cookies. These cookies help make the Website usable by enabling basic functions like page navigation and access to secure areas of the Website. 

    • Session Cookies. We use session cookies, also known as “temporary cookies”, to help the Website recognize users and the information provided when they navigate through the Website. Session cookies only retain information about a user’s activities for as long as they are on the Website. Once the web browser is closed, the cookies are deleted. 

    • Analytical/Performance Cookies. These cookies collect information about how you use the Website. These cookies do not gather information that identifies you. They are anonymous and help to improve how the Website functions. 

  1.   WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

For All Users

We strive to provide you with choices regarding the personal information you provide to us. The following are the rights and choices available to all users:

  • Access or Update Your Account Information. If you have registered for an account with us, you may review and update certain Personal Information and preferences in your account profile by logging into the account. 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 

  • Opt-out of Marketing Communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions located at the bottom of our marketing email. 

  • Targeted Advertising. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. For instance, you can opt out of targeted advertising and Google Analytics by following these links: 

Google

Google Analytics

Network Advertising Initiative

  • Choosing Not to Share Your Personal Information. If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you have questions or comments about your privacy rights, you may email us at info@naturalimagecare.com

Residents of certain countries or states may have additional personal information rights and choices.  Please see below for more information. 

For California Residents 

Under the California Consumer Privacy Act of 2018 (“CCPA”), California (“CA”) residents have certain rights regarding our collection, use, and sharing of their Personal Information. This Privacy Policy applies to “Consumers” as defined by the CCPA.  In the event of a conflict between any of our policies, statements, or notices, including but not limited to this Privacy Policy, this section will prevail as to CA Consumers and their rights under the CCPA. For purposes of this section only, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you, as defined under the CCPA. Personal Information does not include information that is aggregated or information that cannot be reasonably linked to you. Consistent with the CCPA, job applicants, current and former employees and independent contractors (“Personnel”), and subjects of certain business-to-business communications acting solely in their capacity as representatives of another business, are not considered consumers for purposes of this notice or the rights described herein. 

Under the CCPA, you have the following rights: 

  • Right to Notice. You have the right to be informed of the Company’s privacy practices regarding the collection, use, sale, and sharing of Personal Information. 

  • Right to Access. You have the right to access and request that we disclose the Personal Information that we have collected, used, or disclosed to third parties and also the business or commercial purposes for the collection of this data over the past 12 months. 

  • Right to Request Deletion. You have the right to request that we delete your Personal Information that we have collected from you and are maintaining. Please be advised, however, that exceptions under the CCPA may allow us to retain and use certain Personal Information notwithstanding your deletion request. 

  • The right to know if personal data is being sold or shared, and to whom. If your data is being sold, you have the right to request that we disclose the Personal Information we sell to third parties and also the business or commercial purposes for the sale of this data. 

  • Right to Opt-Out of Sale. You have the right to opt-out of any sale of your Personal Information. Nevada law also guarantees that Residents of NV have the Right to Opt-Out of any sale of your Personal Information. 

  • Right to Equal Services and Prices. We will not discriminate against you in any manner prohibited by the CCPA for exercising any of your CCPA rights. 

Exercising Rights as Residents of CA

If you have provided the Company with your Personal Information, you may exercise the above rights by submitting a verifiable consumer request to us by email at info@naturalimagecare.com.

Only you or a person registered with the CA Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your Personal Information. We cannot respond to your request if we are unable to verify your identity or authority. Your verifiable request must include the reference “Request for California Privacy Information” in the subject line and the body of the message must: 

  • provide sufficient information that allows us to reasonably verify that you are the person whose Personal Information we have collected; 

  • describe your request with sufficient detail; and 

  • include an e-mail address or mailing address, as applicable, for us to send our response. 

For European Residents

The following section outlines the privacy rights that the General Data Protection Regulation (“GDPR”) grants to resident of countries in the European Economic Area (“EEA”) or Switzerland (“European Resident”). You have additional rights regarding your personal data, as defined by the GDPR, including: 

  • The Right to Access. You have the right to request copies of your personal data from us. 

  • The Right to Rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. 

  • The Right to Erasure. You have the right to request that we erase your personal data, under certain conditions with exceptions provided for by the GDPR. 

  • The Right to Restrict Processing. You have the right to request that we restrict the processing of your personal data, under certain conditions with exceptions provided for by the GDPR. 

  • The Right to Object to Processing. You have the right to object to our processing of your personal data, under certain conditions with exceptions provided for by the GDPR. 

  • The Right to Data Portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions with exceptions provided for by the GDPR. 

  • The Right to Make a Complaint to a Data Protection Regulator. If you are a resident of the EEA, you may submit a complaint to your local regulator. 

You can withdraw your consent to our collection or processing of your personal data or your personal information at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to such withdrawal, nor will it affect processing of your personal data or your Personal Information conducted in reliance on lawful processing grounds other than consent. 

Exercising GDPR Rights

To exercise any of the above rights, you must submit a request to us by email at info@naturalimagecare.com or by mail to the address provided on our “Contact Us” page. 

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. We cannot respond to your request if we are unable to verify your identity or authority. Your verifiable request must include the reference “Request for GDPR Privacy Information” in the subject line and the body of the message must: 

  • provide sufficient information that allows us to reasonably verify that you are the person whose Personal Information we have collected; 

  • describe your request with sufficient detail; and 

  • include an e-mail address or mailing address, as applicable, for us to send our response. 

We strive to respond to verifiable consumer requests within 28 days; however, if we require an extension (up to an additional 28 days) we will inform you of this extension and the reason in writing. 

The Website generally provides you with a reasonable means to view and change your profile information and you can opt-out of marketing communications at any time by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. 

  1.   DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. Your continued use of our Website following the posting of updates or changes constitutes your acceptance of such changes.

  1.   HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, or if you need to access this notice in an alternative format due to having a disability, email us at info@naturalimagecare.com or contact us by  mail to the address provided on our “Contact Us” page on our Website

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