Policies

Natural Image Care, LLC sincerely thanks you for placing your order with us!  Your order will be carefully packed and thoroughly inspected prior to shipping. Your satisfaction is everything to us! That’s why we offer only top quality merchandise. As always, your Satisfaction is 100% Guaranteed at naturalimagecare.com if you are not 100% satisfied, we’re not satisfied.

REFUND POLICY: 

Merchandise may be returned with prior authorization.  You will need to obtain a RETURN AUTORIZATION NUMBER (RA#)  which will need to be placed on the outside of the package. Please contact us via telephone or email, within 30 days of receipt of purchase. Shipping and handling are not included in the return. Customer is responsible for shipping if returned. Thank you so much.

We will notify you via email of your refund once we have received and processed the returned item in accordance with you obtaining an RA number. You can expect a refund in the same form of payment originally used for purchase within seven (7) to fourteen (14) business days of our receiving your return. We do not refund shipping or handling charges nor are we responsible for return postage.

Privacy Policy
We respect the privacy and security of those who visit the naturalimagecare.com site.
Protection of Data

  • As a strict policy, naturalimagecare.com does not sell, trade, rent or otherwise share your email address with any other company or third party other than our affiliates and marketing partners.
  • Your name, address, phone number and other personal information will not be shared with any other company or third party other than our affiliates and marketing partners.

From time to time, we may use the information we collect to improve our Website; to notify consumers about updates to our Website; to contact you about products, services, events or news that we believe will be of interest to you; and for special offers and promotions.

SHIPPING POLICY:

Orders are processed within 1-2 business days and than shipped standard shipping within 3-5 business days.  So orders within
the U.S. are received within 5-7 business days. International orders including orders shipping into Canada arrive within 7-14 business days. 

If an item is on back order you will be notified if it will take longer than the normal amount of business days to arrive and you will have the option to exchange it for another item of equal value or wait for it to arrive within the estimated amount of time that we give you in the email notice.

Save on shipping!
Enjoy FREE SHIPPING for any purchase over $39.99

SHIPPING IN THE CONTIGUOUS UNITED STATES
Save on domestic shipping on all purchases at naturalimagecare.com.

For purchases over $39.99, enjoy FREE STANDARD SHIPPING!

For purchases under $39.99, pay just $4.99 for standard shipping.

**Purchase amount is based on non-discounted cart. For instance, if you have $60 in merchandise in your cart, and then use a 25% off Discount Code, the shipping tier is based on $60, not the $45 you spend after the discount is applied.

SHIPPING TO CANADA
Order Amount Shipping Cost
$0 – $39.98 –  $14.99
$39.99 – and up is FREE USPS Standard Shipping

INTERNATIONAL SHIPPING

We will ship internationally for a flat rate of $14.99 for under $50.00 purchase and

$39.99 for $50.01 – and up.